MoonStar Studio is a one-person web design and development studio operated by Moon and based in Cambodia ("we", "us", "our"). "You" or "the client" means the person or business hiring us or subscribing to a plan.

We provide two kinds of service:

• One-time website builds — the LaunchPad ($299), GrowthSite ($499), and EmpireSite ($949) packages, each a fixed-scope project agreed before work begins.
• Care & maintenance plans — Essential Care ($50/mo), Business Care ($85/mo), and Premium Care ($120/mo), which are ongoing monthly subscriptions.

Each care plan includes the specific monitoring, backups, updates, and support hours listed on our Services page for that tier. Please note the following limits:

• Allowances do not roll over. Monthly content-update time and image replacements reset each billing period; any unused amount does not carry into the next month.
• Emergency work outside your plan or outside business hours is billed separately — currently $40/hour for emergency support outside the plan, in addition to any plan work.
• New feature development and new pages are not included in the monthly allowance. These are quoted separately (currently from $50/hour for new features and $75/page for new page design).
• Third-party costs are not included — for example domain registration, hosting fees, paid plugins, stock media, or software licences. Optional domain management is available at $20/month.

• Care plans are monthly recurring subscriptions. They auto-renew and are charged on the same date each month until you cancel.
• Payments are processed by Paddle, our Merchant of Record. Prices are in US dollars unless stated otherwise.
• One-time builds typically begin with a deposit, with the remaining balance due before the finished site is launched or handed over.

Once a project is paid in full, you own the final website design, the page content we produced for you, and the custom code delivered as part of that project. Until final payment is received, all work remains the property of MoonStar Studio.

Third-party components — such as frameworks, fonts, plugins, and libraries — remain under their own licences, which pass to you on their standard terms. We may display the finished work in our own portfolio and marketing unless you ask us in writing not to.

If a recurring care-plan payment fails, we (via Paddle) will attempt to notify you and retry. You have a 7-day grace period to update your payment details. If payment is still not completed after the grace period, the care service is paused — monitoring, backups, and support are suspended — until the account is brought up to date. Your website itself stays online; only the care service pauses.

We take real care in our work, but our services are provided on a reasonable-effort basis without warranties of any kind beyond those required by law. To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential losses, including lost profits, lost data, or business interruption.
• We are not responsible for outages or failures of third-party services outside our control, such as hosting, domain registrars, or plugins.
• Our total liability for any claim is limited to the amount you paid us for the service in the three months before the claim arose.

Nothing in these terms limits liability that cannot be limited under applicable law.

We may update these terms from time to time; the "last updated" date above reflects the current version. Questions? Email moonstarstudio.co@gmail.com.